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Fraud investigations

Last Modified September 04, 2014

We have a responsibility to ensure that payments of housing benefit and council tax benefit are made only to those who are actually entitled to receive them.

For that reason, we have our own anti-fraud unit whose duties include:

  • Preventing and detecting fraudulent claims
  • Prosecuting individuals who have committed benefit fraud, and
  • Protecting public resources by trying to ensure the correct amount of benefit is paid.

We will endeavour to prosecute or sanction fraudsters and to recover public money. We work closely with the Department for Work and Pensions (DWP) to detect and prevent fraud. If someone is fraudulently claiming state benefits only, you can report this via the Department for Work and Pensions website or by calling the DWP Fraud Hotline on 0800 854 440 (Textphone users call 0800 328 0512).

Types of potential fraud

A criminal offence can be committed when someone fails to disclose information when claiming benefits, or fails to report a change in circumstances that happens after making a claim. Some common examples of benefit fraud are:

  • Failing to declare a change of address
  • False or contrived tenancies. This relates to claims for housing benefit where there is no genuine rent liability
  • Non-declaration of non-dependants and / or sub-tenants
  • Non-disclosure of income
  • Non-disclosure of a partner (living together as husband and wife)
  • Non-disclosure of property / capital
  • Non-residency while claiming benefit
  • Undeclared employment  

How you can help

You can report suspected fraud anonymously via:

We will not contact you unless you want us to and email addresses and other identifying information will be deleted to protect your anonymity.

Please try to give as much information as possible when you contact us. We need the names and address of those suspected of fraud and details of what they are doing, such as names of undeclared employers or partners. If you have additional information - such as descriptions, their vehicles make, model and registration number or routines - then we have a better chance of success.

The more you tell us, the more lines of enquiry we have to follow and the better chance we have of establishing the truth.

National Fraud Initiative

We are required by law to protect the public funds we administer and may share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. You can find out more about the National Fraud Initiative on our dedicated page.


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