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Online access to details of benefit entitlement

Last Modified December 19, 2013
 

If you are claiming housing benefit or council tax benefit / support you can use ouron-line facility to check:

  • how your entitlement has been calculated
  • what payments have been made
  • what payments are due to you

If you are a claimant and liable for council tax you can also use this facility to check the balance of your council tax account. 

If you are a landlord you can use this facility to check what housing benefit payments you have received from your tenants since April 2010.

In order to use the online account service you must first register with us.

How do I register with you?

Please e-mail us. You must ensure that you quote your benefit claim number or your landlord payee reference in the subject line of the email.

Landlords who are requesting this service on behalf of a business, a company or a housing association will need to use an e-mail address registered to that organisation.

What happens once I have registered?

You will receive an email confirming registration and providing you with a user login ID. Your default password will then be sent to you separately by post.

When you have both your user login ID and your password, visit our Online Account. For added security, please change your default password as soon as you log in.

I have already registered:

Go straight to your Online Account.

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