Last Modified September 17, 2014
Excessive noise can be very disruptive. Noise complaints are investigated by our officers, who can take action if the noise is considered to be a statutory nuisance.
When is noise nuisance a statutory nuisance?
A noise constitutes a statutory nuisance if it is prejudicial to health and/or is causing an unreasonable and persistent disturbance to your lifestyle.
What should I do?
If you are affected by noise pollution you should first try to resolve the problem direct with the person making the noise. It may simply be that they are unaware of the problem.
If this approach fails, and you feel it is a statutory nuisance, please contact us on 020 8207 7435 (daytime) or 0845 300 0021 (out of hours).
What will you be able to do?
We will investigate and will need to prove the noise is a statutory nuisance. Wherever appropriate we will prosecute.
We have no powers in relation to aircraft noise.
If noise is coming from commercial premises which holds an Alcohol and Entertainment Licence then we may not need to prove a statutory nuisance. This is because such licences are issued with conditions in order to ensure that disturbance caused to the general public is kept to a minimum. Action can be taken against premises that operates outside of its licensing conditions.
Construction sites are a very common source of noise pollution. Construction noise is an anticipated part of a development and therefore a restriction on working hours is often prescribed as part of their planning permission, however it can also be controlled by our environmental protection unit.
Excessive noise from neighbours can be frustrating and cause a lot of unnecessary stress and worry. In many cases, the person making the noise is unaware they are causing a problem. In the first instance you should approach them yourself to try to resolve the situation.
If this approach fails we can serve a notice on the offending person which, if not complied with, can lead to legal action.
Environmental Protection Act 1990