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Pre application advice and Interactive House

Last Modified August 21, 2014

Please note that fees were increased on the 21 November 2013.

All requests for pre-application advice must be made using our application form. Please note that you must provide the minimum level of information set out in the form to ensure that timely advice can be given.


You can email your application to planning@hertsmere.gov.uk or send it to us at our main office.

Contacting us before formally submitting a planning application can be critically important. It should provide you with a clear understanding of a developments objectives and constraints, as well as provide an opportunity for wider engagement, where appropriate, with other stakeholders, including the local community.

Pre-application engagement can:

  • Identify opportunities for scheme improvements at a stage when a proposal can still be modified, resulting in higher quality developments.
  • Significantly increase the likelihood of gaining planning permission.
  • Allow more opportunity to co-ordinate investment.
  • Help to communicate the vision and objectives for the area.
  • Develop a shared understanding of constraints, opportunities and context.
  • Agree information requirements and identify schemes which are unlikely to be supported.
  • Establish timescales and explain administrative processes.
  • Reduce delays through early engagement of key parties.


Some householder development work does not require planning permission, or is classed as permitted development. Use the Planning Portal Interactive House for guidance on many common householder projects.

Interactive guidance for householders

This guide offers information about common household projects. It is being delivered in partnership with the local authority and the Government's Planning Portal.

Apply for a planning application online;Buy a plan for your application

Please note: links in the guide will take you to the Planning Portal website.

Although pre-application advice possibly forms a material consideration of a formal planning application, it does not constitute a formal or guaranteed outcome in the determination of a future planning application or other form of submission. Any views or opinions expressed are given in good faith, without prejudice to the formal consideration of any planning application, which will be subject to a period of public consultation and maybe decided at a Planning Committee.

Applications submitted without pre-application discussions and that require significant amendments to make the development acceptable are likely to be refused. 

Other available pre-application advice

Hertfordshire County Council Highways Development Control has a design guide and planning obligations toolkit. They also encourage pre-application communication. To speak to them call 0300 123 4047.

Our information on dropped kerbs and cross-overs gives an overview of what you need to know if you would like to have a kerb lowered (also known as a vehicle crossover) to enable you to drive your vehicle across a footway and / or verge onto your property.

There are also other statutory bodies which you may wish to consult with about your proposal:

Contact us

You can contact our duty planning officer between 9am and 5.15pm Monday to Thursday and 9am and 5pm on Friday or email planning@hertsmere.gov.uk.


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