Your online Citizen's Account
Make individual account enquiries quickly and easily online
If you already have your access pin then click here to access your citizens account.
What is my Citizen's Account?
Your Citizen’s Account is an online facility that will enable all Hertsmere residents and businesses to access up to date information regarding their Council Tax, Benefits and Business Rates accounts. It is secure and will allow you easy access to your account information from any online computer at any time.
What will facilities will my account provide?
Your citizens account will allow read-only access to information such as
- Direct debit interaction history.
- How much you owe, etc
It will also provide an online request form that will allow you to make queries or request a copy bill.
How can I access my account?
Click here to register online. Once you have obtained your secure pin number simply click here or on the Citizens Account link on the main page to instantly access your account.
Paying Council Tax Online
Please use the online form to pay your Council tax online.