Your online Citizens Account

Make individual account enquiries quickly and easily online

If you already have your access pin then access your citizens account.

What is my Citizen's Account?

Your Citizens Account is an online facility that enables all Hertsmere council taxpayers,  council tax benefit claimants and national non domestic ratepayers to access up to date information regarding their council tax, benefits and business rates accounts. It is secure and will allow you  easy access to your account information from any online computer at any time.   

What will facilities will my account provide?

Your Citizens Account will allow read-only access to information such as

• How much you owe
• Any discounts or exemptions awarded
• Details of your instalments and payments

It will also provide an online request form that will allow you to make queries or request a copy bill.

How can I access my account?

Visit the Online Citizen's Account page to register online. Once you have obtained your secure pin number simply visit the Online Citizen's Account page from here or on the on the homepage to instantly access your account.

Paying Council Tax Online

Please use the online form to pay your council tax online.