Data Protection
Documents pertaining to Data Protection
Accessing your information
Find out how you can see the information the council holds on you.
Accessing your information
Hertsmere Borough Council holds information about you (personal data) so that it can provide a range of services to you. Under the Data Protection Act you have the right to see the information the council holds about you. This is called a subject access request.
How to make a Subject Access Request
All Subject Access requests must be made in writing. This could be a letter, fax or email. You should include as much detail as possible in your request to help us to locate the information you require; for example your full name, full address, dates and any reference numbers if they are known.
Proving your identity
We need to be sure that when a request for personal information is received that this information is given to the correct person. We will therefore ask you to prove your identity to us. You can do this by providing an original document that clearly shows your name and address for example a recent utility bill, store card or catalogue statement. Alternatively you can bring one of these documents or a driving licence/birth certificate to the Council Offices where a member of staff will confirm your identity. Any original documents will be returned.
How much will it cost?
The Council may charge a fee for a Subject Access Request. The maximum fee as set out in the Data Protection Act is currently £10.
How long will it take?
All requests for information will be dealt with as quickly as possible and no longer than 40 calendar days from when the request was received.
What information will be provided?
You will normally be provided with a copy of all the information we hold on our paper filing systems and information we hold on computer. We will also provide details of how we use your information and who we share it with.