Drainage - Contacts
Contact details
Drainage Services maintains a programme of flood defence works, carries out maintenance of strategic sections of the land drainage systems within the borough and provides assistance and advice to Stakeholders on drainage related matters including the acquisition of commercial opportunities.
Below are contact details for relevant organisations responsible for these responsibilities.
| Name | Job Title | Telephone | e-mail / website |
|---|---|---|---|
| Drainage Services | General advice on Land Drainage, flooding and pollution and 24 hour drain blockage clearance service | 020 8207 7492 020 8207 7452(fax) | drainage.services@hertsmere.gov.uk |
| Environmental Health | Advice on blockages in private sewers including cost implications | 020 8207 7435 | environmental.health@hertsmere.gov.uk |
| Environment Agency - Pollution control, national flood warnings, coastal defence and main rivers (consent under Byelaws required) | Environment Agency - General enquiries | 01707 632300 | Environment Agency ![]() |
| Environment Agency - Pollution 24 hrs | 0800 807060 | ||
| Environment Agency - Flood Call 24 hrs | 0845 9881188 | ||
| Thames Water Utilities Limited | The local sewerage undertaker responsible for all matters relating to public sewers (Foul and surface water) including blockages | 0845 9200 800 | Thames Water ![]() |
| Hertfordshire Highways (Hertfordshire County Council) | Blocked road gullies and associated highways drainage ditches | 01438 737320 | Hertfordshire Highways ![]() |
| Three Valleys Water | Supply of domestic water, leakage control, burst mains, etc. | 0845 782 3333 | Three Valleys Water ![]() |

