Engineering Services - Contacts

Contact details

Engineering Services maintains a programme of flood defence works, carries out maintenance of strategic sections of the land drainage systems within the borough and provides assistance and advice to Stakeholders on drainage related matters including the acquisition of commercial opportunities.

Below are contact details for relevant organisations responsible for these responsibilities.

Hertsmere Borough Council Engineering Services Unit
General advice on land drainage, flooding and
pollution and 24-hour drain blockage clearance service.
Tel: 020 8207 7492
Fax: 020 8207 7452
Email: engineering.services@hertsmere.gov.uk

For further advice and assistance

Hertsmere Borough Council Environmental Health Unit
Advice on blockages in private sewers including cost
implications.
Tel: 020 8207 7435
Email: environmental.health@hertsmere.gov.uk

Environment Agency
Pollution control, national flood warnings, coastal
defence and main rivers (consent under byelaws
required).
General enquiries: 08708 506506
Incident hotline: 0800 807060
Flood line: 08459 881188

Thames Water Utilities Limited
The local sewerage undertaker responsible for all
matters relating to public sewers (foul and surface
water) including blockages.
Tel: 08459 200800

Hertfordshire County Council
Blocked road gullies and associated highways
drainage ditches.
Tel: 0300 1234047

Veolia Water
Supply of domestic water, leakage control, burst
mains, etc.
Tel: 0845 782 3333