Help

Finding your way around the site

On the left hand side of every page is a light blue menu which lists the section you are in and the categories within that section. These categories can be clicked on to view information. To assist you with moving back and forth between the pages there is a "bread crumb" menu at the top of each page - this starts with 'You are here:....' so you can see the path you have followed to reach your destination and use it to revisit previous pages, (or you may prefer to use your web browser's back button.)

There are five main ways that you can find information on this web site:

1. The home page
This is the starting point of any website and a good place to begin browsing the site for information. The web address (called URL) of Hertsmere Borough Council is www.hertsmere.gov.uk when you click on this web address, it is the homepage that will display on your screen. Once you start to look at different parts of the site, if you want to return to the homepage, just click on the word 'Home' in the blue menu or click on the Council logo in the top left hand corner.

2. Search
Use the search box to type in your own word(s) and carry out a search for the word(s) on the website. The search box can be found in the top right hand corner of every page. It is best to use one or two key words rather than a long sentence. There is also an advanced search facility available.

3. Choose a main section
eg. Business, by clicking on the white drop down menu box in the top coloured picture banner. This is on the top left hand side of service pages. Click on the section you want to go to. (This box can be identified by looking for the words 'Choose another section').

4. A – Z
The A-Z is another method for finding information on the site.  By clicking on the letters at the top of the page you can list all services that are in categories beggining with the selected letter.

5. Site map
Some people like to use a site map to get an overview of all the main areas of a website. Our site map can be located by clicking on the words 'Site Map' that appear at the top of every page.

Jargon
A useful glossary to public services (and voluntary sector) jargon can be found at: www.societyguardian.co.uk/glossary

Need more assistance?

Please click on the words 'Contact Us' which appear at the top of every page if you wish to find contact details for Hertsmere Council or emergency telephone numbers.
If you have any queries or suggestions regarding the information on this website, or technical issues about using this website, please do get in touch.