Penalty Charge Notices
Information and how to pay
Penalty Charge Notices
Drivers who fail to comply with the parking restrictions or take a ticket from the pay and display machine will be issued with a Penalty Charge Notice (PCN). Parking contraventions include:
- Parking on double or single yellow lines
- Parking in bays designated for the disabled, without displaying the required badge
- Parking in loading bays
- Parking in bays designated for permit holders, without clearly displaying a valid permit
- Parking in a residents' bay without clearly displaying a suitable voucher, ticket or permit
- Overstaying time limits in short term parking areas
- Various other parking offences (see full list of parking contraventions
)
PCNs are £70 or £50 depending on the offence. However, if payment is made within 14 days, the charge is reduced to £35 or £25 respectively. (The charge for payment of a penalty charge after a charge certificate has been issued is £105 and £75 respectivley).
- For full information see the Notice of Revised Penalty Charges for Parking Contraventions
The Council is not expecting to make any profit from the new enforcement powers, but any surplus gained will be locally invested to improve local transport such as parking, traffic management, and facilities for pedestrians and cyclists.
What do I do if I receive a PCN?
Do not ignore PCNs. They may carry extra penalties if not paid (or contested) promptly. Details of how and where to pay are shown on the back of the PCN and this leaflet.
What do I do if I feel the PCN has been wrongly issued?
The PCN will show the details of the alleged contravention, the date, time and location. If you feel it was wrongly issued or that there are special circumstances you have to write to:
Parking Services
Civic Offices
Elstree Way
Borehamwood
WD6 1WA
This may result in the PCN being cancelled or your challenge being turned down, in which case you will be informed about your rights to take the matter further.
You should write promptly, as this will still provide the opportunity for you to pay at the reduced rate should your challenge be turned down. To receive the discount the payment must be received within 14 days and this period is not extended because a challenge has been made.
Paying your PCN
- Debit Card/Credit Card - By Calling 0208 207 7422
- Internet - By clicking here for online payments
- Cash - By calling into the Civic Offices at the address below
- Cheques or postal orders by post, payable to Hertsmere Borough Council to the main office address:
Civic Offices
Elstree Way
Borehamwood
Herts, WD6 1WA
DO NOT SEND CASH VIA THE POST
Disabled blue badge holders
Badge holders are reminded to park in accordance with the guidance issued with their badges. Please ensure that your badge and clock are displayed correctly wherever you park.
Throughout the Borough blue badge holders can:
• Park on single or double yellows lines (not causing an obstruction) for up to three hours, except where there is a ban on loading/unloading
• Park for up to three hours in designated bays.
Contact
If you have any questions regarding Penalty Charge Notices or Parking Enforcement, email customer.services@hertsmere.gov.uk or phone 020 8207 2277. Alternatively, you can use the online form.