Scam text messages about parking tickets (PCN's)

Warning to Residents about scam text messages, asking you to pay a penalty charge notice (PCN parking ticket). Do not make any payments or share your bank details, we will never contact you via text message to request PCN payments. please report it to Action Fraud online or by calling 0300 123 2040.

Claim Council Tax support

If your household has a low income, you may be entitled to a reduction in the amount of council tax you have to pay. This is called Council Tax Support.

What should I do next?

If you are on a low income and feel you may be entitled to help with your Council Tax, you should make a claim without delay.

Apply for Council Tax Support

When will my award start if I make a successful claim?

A Council Tax Support award will usually start from the Monday after the date the claim form is received in the benefits office.

Can I make a claim for Council Tax Support if I receive Universal Credit?

Your Universal Credit award will not include a contribution toward your Council Tax and you must make a claim for Council Tax Support with Hertsmere if you need assistance with your bill. If you are in receipt of Universal Credit, your council tax support will be calculated as per our banded scheme.

If you are not in receipt of Universal Credit, please read the