Personal Searches

You can either make an appointment to inspect the Local Land Charges Register at our offices, which is free under EIR (Environmental Information Regulations) or you can request to view our Local Land Charges Register online for a fee of £5.00.

 

Requesting an online view of the Local Land Charges register - £5.00

You can request a view of the register the same way you can an official search, via our online portal  Public Access System. This is a supplementary service so there is a small fee of £5.00.  If you do not wish to pay for this service then please make an appointment to inspect the register which is free of charge.

This system also allows you to order component data.  The charges vary per department; this is because the amount of work involved in obtaining information varies.

Before you request online, please be aware:

We do not accept searches entered with a manual address, these will be
rejected.  Please always select an
address from the address database.  If you can't find the address you want to search on, please go to our Find My Official Address page or call us on 020 8207 7491.

You will need to upload one copy of an up to date location plan showing
the full extent of the area to be searched edge in red.  We do not accept plot plans or floor plans.

You are not permitted to take copies of the online view of our register.

 

Inspection of the Local Land Charges Register (EIR) - Free

Inspections of the register are by appointment only.  To make an appointment, please email us at LC.Appointments@hertsmere.gov.uk for the next available slot.

Please provide: 

  • Name of the person or company that will be undertaking the search
  • The official postal address of the land/property you wish to search (see  Find My Official Address)
  • One copy of a plan (preferably an Ordnance Survey extract) showing the full extent of the area to be searched, edged in red.  Please ensure the plan clearly defines the boundaries of the area to be searched upon and any highways on which replies are sought
  • There is limit of three addresses per appointment; per agent.

 

We will attempt to accommodate all requests made but we ask that you are aware that we may not always be able to provide you with your preferred appointment time.

Appointment slots available

You will be able to view results during the allocated times and days below only: 

  • Tuesday: 10am to 11.30am and 2pm to 4pm
  • Wednesday: 10am to 11.30am
  • Thursday: 10am to 11.30am and 2pm to 4pm
  • Friday: 10am to 11.30am

 

At your appointment slot: 

Check in at reception (at our Main Office) to see a Customer Service Advisor during the time slot you have been allocated (ie. Tuesday, anytime between 10am to 11.30am).  Please ensure that you are on time for your scheduled appointment.  Late arrival could result in us having to re-arrange the appointment.  This is due to the impact on other personal search appointments and customers.

A Customer Service Advisor will give you the information to view.  This view only information must be handed back to the Advisor when you have finished. 

 

Fees

Local Land Charges Fees (PDF 81kb)

Warning

It is strictly prohibited for you to photograph or scan the information provided to you at an appointment or to take copies of the online view of our register.  Further action may be taken should we discover information being copied without our permission.

Turnaround times

Personal searches are normally processed within 7-10 working days, but do look out for emails from the team who will make you aware of system problems/maintenance and/or annual leave.

Urgent search requests

We do not accept urgent requests for personal searches / views of the register.  This service is reserved for customers paying for full Local Authority Searches only.  If you would like to request a full search, please see ‘How to request Local Land and Property Searches’

Disclaimer

By choosing one of the above options you understand that a public authority’s duty under EIR is to provide access to environmental information only.  The local authority is not required to provide the additional official search service of analysing information and/or guaranteeing the accuracy of the LLC1.

If a local authority is asked to analyse underlying information and/or guarantee the accuracy of the LLC1 searches then they are free to apply their official charges.

For further clarification, please see the ICO's Guidance - Property searches and the EIR