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Hackney Carriage & Private Hire Licensing Policy

Last Modified August 04, 2021

Hertsmere Borough Council's Hackney Carriage & Private Hire Licensing Policy

Public Policy consultation – deadline 3 October 2021

Hackney carriages and private hire vehicles are an important part of local transport provision. We have a responsibility to ensure that drivers, proprietors and operators of hackney carriage and private hire vehicles are fit and proper to hold such licenses and ensure that the public are safe when using them.

We are consulting on a revised draft policy and your views are wanted.  To view the draft Hertsmere Borough Council Hackney Carriage & Private Hire Licensing Policy 2021- 2026 please click HERE

Members of the public are asked to complete this five minute online questionnaire:


We are also keen to hear from residents with a disability who may be impacted upon by the trade. This survey can be completed here: 


Trade consultation

As there are a range of different stakeholders potentially affected by policy changes the council has a range of online questionnaires to gather the views of different sections of the trade. More than one questionnaire will be relevant to the majority of stake holders.

Driver Consultation:                        https://www.surveymonkey.co.uk/r/DFPFZJB

Operator consultation:                    https://www.surveymonkey.co.uk/r/D37FTBW

Vehicle Consultation:                      https://www.surveymonkey.co.uk/r/D38KFTQ

Hackney Carriage consultation:      https://www.surveymonkey.co.uk/r/D3JGRSJ

Plate exempt consultation:              https://www.surveymonkey.co.uk/r/DG9ZKMC

Our Existing Policy

The current Hertsmere Borough Council Hackney Carriage and Private Hire Licensing Policy 2017-22 came into effect on 1 May 2017 and contains information about the current requirements, government guidance, council policy, procedures and standards relevant to hackney carriage and private hire licensing.

Our current policy:  The current taxi policy 2017 – 2022:

New applicants, existing operators and drivers are strongly advised to familiarise themselves with this policy and ensure they remain compliant with this policy until such time as it is replaced.

For further information please contact licensing.taxis@hertsmere.gov.uk

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