The address of a property is increasingly becoming a very important issue. The Emergency Services in particular need a rapid efficient means of locating and referencing properties. Businesses and the general public all require access to accurate address information.
This council is the Street Naming and Numbering Authority for the area. It carries out these functions under the provisions of the Public Health Act 1925 sections 17 -19.
How do I name or re-name my house?
If the properties in your street are not numbered (i.e, house names only), you must seek the council's permission to change your property name. This is required primarily to avoid having similar or same house names in the same area as this may cause confusion to Emergency Services or delivery difficulties to Royal Mail and other delivery companies. To apply for a change of name to your property please complete the relevant sub sections of our application form which can be found below under 'How do i apply'.
We will undertake a check on your proposed house name change within our address gazetteer, Where the proposed name change is satisfactory, the new house name will be registered and confirmed to you in writing. This confirmation is a legal document and should be retained for your records. If there is an issue with your preferred name, we will request an alternative.
The property name change information is then sent to Royal Mail, the Valuation Office Agency, Emergency Services and other relevant council services.
If the properties in your street are numbered then you can add an 'alias' name to the property. However you must continue to use the allocated postal number given for your property and not rely on the alias name.
An address format could be: Rose Cottage, 14 High Street, Any town, AA1 3AA
Adding an Alias Name to your property will only show up on certain databases at the discretion of the relevant officer receiving the final address from Hertsmere Borough Council.
Royal Mail may not add the alias name to their published Postal Address Files or their on-line database, however, correspondence from internal HBC departments will feature the alias name, as will the Electoral Registration database.
It is the responsibility of property owners to inform Land Registry of a house name change approval. The Leicester Office is responsible for applications from the Hertsmere Area. Their telephone number is; 0300 006 0411
Developing a single property/small development - how do I number properties?
If you are a developer of a new property (single or small development), you should contact us as soon as you commence work on site.
A single or small development will usually be named or numbered into the existing street. If the property is within a numbered road, then suffix are often used along with the adjoining number (for example 12A, 12B, 12C...).
If the street has named properties, then the development plot numbers will be used initially to register the property address with this Authority and subsequently, when the new owner chooses a name, we will follow our standard process of property name change (see 'How do I name or rename my house' above) and relevant council services. You will also be sent a copy of the registered address from which we would ask you to inform your prospective purchasers of their new property address.
Developing a large estate - how do I name new streets and number properties?
If you are a developer of a large estate, you should contact us as soon as you commence work on site and provide a detailed site plan clearly indicating the main access to each property together with plot numbers so that we can process the naming of any new streets and the numbering of your new properties without delay. We will check your suggested street names for duplication in the local area and forward them to Royal Mail for consultation. We will also consult with the ward member(s).
When we have an agreed name, we will then register the street name/s and prepare a numbering schedule. The information is then sent to emergency services, Land Registry, Ordnance Survey and relevant council services, You will also be sent a copy of the naming and numbering schedule from which we would ask you to inform all your prospective purchasers of their new property address.
Where appropriate, you will be asked to provide street name plates to our standard design. We will provide contact details for ordering and you will be invoiced for the cost. See street name plates below.
What happens if a street needs renaming/renumbering?
On rare occasions it becomes necessary to rename or renumber a street. This is usually only done as a last resort when one of the following applies:
• there is confusion over a street's name and/or numbering
• a group of residents are unhappy with their street name
• new properties are built in a street and there is a need for other properties to be renumbered to accommodate the new properties
• the number of named-only properties in a street is deemed to be causing confusion for visitors, the delivery or emergency services
Occupiers will be consulted and their views taken into account. Royal Mail and the relevant Town or Parish Council will also be consulted. To change a street name we will ballot the occupiers on the issue. We require at least a two-thirds majority in favour to make the change.
If you have a street naming or numbering issue, please contact firstname.lastname@example.org;
How to apply
To make an application, please complete the following form Street Naming and Numbering Application Form
For guidance, please download our Guidance Notes and Policy Document SNN Policy_22 June 2016
You should make sure that applications are submitted at least three months in advance of the property being occupied.
Applications can take anywhere between four to eight weeks to complete. This will allow time for the new address details to be sent to relevant organisations.
Fees effective from 1 April 2017.
Street Naming and Number Fees 2017_2018
How to pay
Payment can be made by using our secure online payment system. Please submit your application and we will send you a link with a reference number to pay on line.
Alternatively you can send a cheque for the full amount made payable to Hertsmere Borough Council.
Street name plates
The council is responsible for repair and maintenance of street name plates when this becomes necessary either due to accidental damage, vandalism or normal wear and tear.
In the case of a new development, the developer is required to provide and erect the initial street name plates. These are purchased to the council's specification and the costs are covered by the developer. They are then maintained by the council once the road has been adopted. For specification details, please see Appendix B of our policy document.
To report damaged, missing street names plates or to obtain a quote please contact the councils Engineering Department:
Tel: 020 8207 7492
You can contact the Street Naming and Numbering team by:
Telephone: 020 8207 7491
Post: Street Naming & Numbering/Local Land Charges Department, Civic Offices, Elstree Way, Borehamwood, WD6 1WA