If you are in danger and unable to talk on the phone, call 999 and listen to the questions from the operator and, if you can, respond by coughing or tapping on the handset. If prompted, press 55 to Make Yourself Heard and this will transfer your call to the police. Pressing 55 only works on mobiles and does not allow police to track your location.
Recognise domestic abuse
Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, socio-economic status, sexuality or background.
What is domestic abuse?
Domestic abuse is not always physical violence. It can also include:
What signs to look for
If you believe that you or someone else could be a victim of domestic abuse, there are signs you can look out for including:
being withdrawn or being isolated from family and friends
having bruises, burns or bite marks
having finances controlled or not being given enough to buy food or pay bills
not being allowed to leave the house or stopped from going to college or work
having your internet or social media use monitored or someone else regularly reading your texts, emails or letters
being repeatedly belittled, put down or told you are worthless
being pressured into sex
being told that abuse is your fault or that you’re overreacting
See more signs of abuse to look for.
Get help if you or someone you know is a victim
If you feel at risk of abuse, there is help and support available to you, including the police, online support, helplines and refuges.
Herts Domestic Abuse Helpline
To speak in confidence to a trained adviser at Herts Domestic Abuse call the free helpline (Monday to Friday 9am - 9pm, Saturday and Sunday 10am- 4pm). This number will not show up on your telephone bill.
Call 0808 808 8088 or email Kim@mailpurple.org confidentially, anytime.
Refuge 24 hour national domestic abuse helpline 0808 2000 247
Refuge have recently launched a Tech Safety Website amid increase in numbers of women experiencing complex tech abuse. The website offers step by step guidance for securing devices and accounts, with cautions provided throughout where an action could notify an abuser.
is an independent charity, which provides a comprehensive range of services to men, women and children affected by domestic and sexual abuse in Hertfordshire. Call 03301 025811.
is an online help and resources in several languages helping women experiencing abuse find the right information and support they need to take control of their lives
- National LGBTQ+ domestic abuse helpline and webchat service.
Call 0800 999 5428 or email: email@example.com
offers support for victims of crime, tailored to individual needs. You do not have to report the crime to the Police to access the service.
Call 0300 0115555 (option 3) or email: firstname.lastname@example.org
offer support and information for anyone who might be in an abusive relationship. You can download the free mobile app, Bright Sky
offers a confidential helpline for anyone concerned about abuse of an older person. Call 0808 808 8141
is a national helpline for victims of honour-based abuse, forced marriage and domestic abuse.
Call 0800 5999 247 or email: email@example.com or send a secure message via the website
Men's Advice Line
The Men's Advice Line
provides a range of services aimed at men experiencing domestic abuse from their partner.
Call 0808 801 0327 or email: firstname.lastname@example.org
The Mankind Helpline
offer support for men suffering from domestic abuse from their current or former wife or partner (including same-sex partner) Call 01823 334 244
Muslim Women’s Network Helpline
The Muslim Women’s Network Helpline
is a national specialist faith and culturally sensitive helpline that is confidential and free to access.
Call: 0800 999 5786, Text: 07415 206 936 or email:
National Domestic Violence helpline
The Freephone 24 Hour National Domestic Violence helpline
, run in partnership between Women's Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Call 0808 2000 247.
NSPCC female genital mutilation (FGM) helpline
Contact NSPCC female genital mutilation (FGM) helpline
if you are worried about a child at risk or someone who has already undergone FGM.
Call 0800 028 3550 or email: email@example.com
provide information and support services for everyone affected or concerned by domestic abuse in Hertfordshire. Call 03301 025811.
Rights of Women
Rights of Women
offer free confidential legal advice to women by their telephone helplines. Call: 020 7251 6577 or email: firstname.lastname@example.org
Jewish Women's Aid
Jewish Women's Aid - for Jewish women and children affected by domestic and sexual violence.
Helpline: 0808 801 0500
Sexual Violence Support Line: 0808 801 0656