Planning for incidents that affect day-to-day business is known as business continuity. We have plans in place to ensure that, should an incident occur, we can continue to deliver our services.

Sometimes, an incident may mean that service levels have to be reduced, or services suspended, but this will be done in a planned way intended to minimise the impact on customers.

Local business continuity

We also have a responsibility to promote business continuity for local business and voluntary agencies.

What would happen to your business if you were unable to access your premises for days or weeks, or were hit by a cyber attack?

Planning how you would cope with such events makes your business more resilient and will help you ensure the key aspects of your business are able to continue during an incident.