Last Modified August 10, 2016
Our principal concern in an emergency is to provide support for the people in the affected area. This is achieved by a co-ordinated response with other responding organisations, such as the fire, police and ambulance service.
We use resources to lessen the effect of the emergency on people, property and infrastructure. In addition to dealing with the incident, normal support and care for the wider community must continue throughout any disruption.
As the emergency moves on emphasis shifts from response to recovery, local authorities take the leading role in co-ordinating rehabilitation of the community and restoration of the environment.
We have a particular responsibility in emergency situations in relation to safety of structures, emergency shelter, re-housing and environmental health issues.
Hertfordshire Resilience (external website)
Emergency contacts -
Roads and highways flooding (drains and gullies)