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Contact Us

Last Modified December 14, 2017
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020 8207 2277

Monday to Thursday 9am - 5.15pm
Friday 9am - 5pm

 A customer services advisor


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Hertsmere Borough Council
Civic Offices
Elstree Way

DX number: DX 45602 BOREHAMWOOD

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Our three offices



Civic Offices, Borehamwood

Open Monday to Thursday 9am - 5.15pm
Friday 9am - 5pm

There is a pay and display car park next to the Civic Offices.

Download a map

Google map (external link)

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Area offices at Bushey and Potters Bar

Council offices

The Bushey Centre

High Street


WD23 1TT

Open Tuesdays
9.30am to 2pm





Council offices
Wyllyotts Centre

Darkes Lane

Potters Bar


Open Thursdays
9.30am to 2pm



In an emergency, outside office hours and on public holidays, you can call:
0845 300 0021 - for drainage, environmental health, housing homelessness, trees and dangerous structures or
0300 123 4040 - for highways and other Hertfordshire County Council services 

Seasonal opening hours:


Getting in touch
 Civic Offices Bushey area office Potters Bar area office 
Thursday 21 December 9am - 5.15pm  Closed 9.30am - 2pm 
 Friday 22 December 9am - 2pm  Closed  Closed
 Monday 25 December Closed  Closed  Closed
 Tuesday 26 December Closed  Closed  Closed
 Wednesday 27 December 9am - 5.15pm  Closed  Closed
 Thursday 28 December 9am - 5.15pm  Closed  Closed
 Friday 29 December 9am - 2pm  Closed  Closed
 Monday 1 January Closed  Closed  Closed
 Tuesday 2 January 9am - 5.15pm  Closed  Closed


How to get to our Civic offices, Borehamwood:

By road

Via A1 (Barnet bypass) - Turn off at the flyover by the Holiday Inn, leading onto Elstree Way. Continue over double mini-roundabout passing the Shell garage on the left. Turn right immediately after the Ibis hotel and the offices are to the left of the car park. If you carry on to the roundabout you can also access the car park from Shenley Road (follow signs to Shenley).

By rail

Get the Thameslink line to Elstree & Borehamwood Station. Turn right on exiting station access road, towards Shenley Road. Civic Offices are approximately 10 to 15 minutes walk, through the High Street, past Tesco and Elstree Studios on the right, beyond the large roundabout and on the left.

Direct bus routes

  • 107 Between Barnet and Edgware via Elstree.
  • 292 Between Colindale Asda and Borehamwood via the A1 Stirling Corner.

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