Important notice: Online Services Temporarily Unavailable

Our online forms and customer portal will be unavailable from 26 February due to year end processing. These services will be back on 3 March. If you need to make a claim for benefits, please email benefits@hertsmere.gov.uk with your details so we can record the date you intended to claim. We are sorry for the inconvenience and appreciate your patience.

Council tax - accessing your accounts online

You can find out about your individual Council Tax, Business Rates or Benefits via our online facility.

You will need to register with us to access your accounts online. After you have registered you will receive an email confirming your login details. For added security, you will be asked to change your default password as soon as you log in. Once you have accessed your account, you will be able to change your User ID in the My Details section found at the top of the page.

Register for an Online Council Tax, Business Rates or Benefits Account (opens in new tab)

Once you have received your user login ID and password you can access your online account for Council Tax, Business Rates or Benefits below.

Login to your Online Council Tax, Business Rates or Benefits Online Account (opens in new tab)

Updated Online Account Facility for Council Tax, Business Rates and Benefits We have updated our online account facility for Council Tax, Business Rates and Benefits. If you have any problems, please email details to revenues@hertsmere.gov.uk