If you are unable to work while you are self-isolating because you cannot work from home or you are the parent or guardian of a child who has been asked to self isolate, you may be entitled to a Test and Trace Support payment. If you are eligible you will receive one payment of £500. 

 

Financial support for people who have been asked to self isolate

To be eligible for the Test and Trace Support Payment, you must:

  • have been asked to self-isolate by NHS Test and Trace either because they’ve tested positive for coronavirus or have recently been in close contact with someone who has tested positive;
  • be employed or self-employed;
  • be unable to work from home and will lose income as a result;
  • be currently receiving:
      • Universal Credit
      • Working Tax Credit
      • Income-based Employment and Support Allowance
      • Income-based Jobseeker's Allowance
      • Income Support
      • Housing Benefit
      • Pension Credit
    • be making your application during your period of self-isolation, or no more than 42 days after the first day of your period of self-isolation

 

If you’re the parent or guardian of a child who’s been told to self-isolate

If you’re not legally required to self-isolate, but you are the parent or guardian of a child who has been told to self-isolate, you could be eligible for a £500 Test and Trace Support Payment or discretionary payment if all the following apply:

  • you’re the parent or guardian of a child in your household who is self-isolating, and you need to take time off work to care for them
  • your child is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan, normally attends an education or childcare setting, and has been told to self-isolate by NHS Test and Trace or by their education or childcare setting
  • you’re unable to work from home and will lose income because you have to care for your child while they are self-isolating
  • you meet all the other eligibility criteria for a Test and Trace Support Payment or discretionary payment
  • you must be making your application during your period of self-isolation, or no more than 42 days after the first day of your period of self-isolation

Discretionary payment

If you fulfil all the criteria but you do not receive a qualifying benefit (as per the list above), you may still be eligible under our discretionary scheme. Please check our policy before making an application.

The scheme began on 28 September 2020 when it became illegal to not self isolate if you have tested positive for coronavirus or been identified by NHS Test and Trace.

You can find out more in our privacy notice for the self-isolation payment scheme.