Last Modified March 28, 2019
Duty to refer
Public authorities in England now have a duty to refer homeless persons to housing authorities.
There is a duty on specified public authorities to refer service users who they think may be homeless or threatened with homelessness within 56 days to the local authority homelessness/housing options teams.
Before making a referral, a public authority must make sure that they:
- have consent from the individual to refer them;
- allow the individual to identify the housing authority in England which they would like the notification to be made to; and
- have consent from the individual to supply their contact details to the council, so the housing authority can contact them regarding the referral.
To make a referral, go to the Referral Portal; Duty to Refer and complete the form.
Alternatively, you can email us directly on firstname.lastname@example.org.