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Housing Disrepair

Last Modified July 20, 2020

Housing Disrepair Complaints

Tenants should follow the pre-action protocol for housing disrepair matters.

We may investigate disrepair complaints raised by tenants or neighbours which are likely to cause serious harm. These will be investigated under the Housing Act 2004. Complaints will be handled by the Private Sector Housing Enforcement Unit 020 8207 2277 or email private.sector@hertsmere.gov.uk



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