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Corporate Plan

Last Modified June 07, 2018

2020 Vision – A Corporate Plan for Hertsmere


2020 Vision is the collective name for the suite of documents that make up Hertsmere’s new Corporate Plan 2017-2020, which will guide the work of the council for the next three to four years. The Plan reflects the decision of the council to focus on key actions which will have the biggest impact on our work whilst also reflecting our desire to continue to deliver high quality services to our residents. 

Hertsmere’s 2020 Vision, the Corporate Plan 2017-2020 will be made up of three separate documents:

Hertsmere's 2020 Vision

This articulates the council’s high level vision, values and priorities in a simple one page document which represents the key challenges we face over the next period and how we intend to respond to them whilst also maintaining focus on key service delivery.

Corporate Action Plan 2017-18

This document, agreed at Executive in April 2017, sets out the key high level actions the council will be undertaking over the next year.  It highlights those projects which are over and above our day to day service delivery and will have an impact on our residents in either how services are delivered or how we generate income.

In addition to internal monitoring, progress against the action plan will be reported quarterly to the Executive.

Annual Report

This retrospective document will detail work done by the council over the previous year and report back on progress against the Corporate Action Plan.  It will be produced alongside the Corporate Action Plan for the forthcoming year.  The first Annual Report will be agreed at Full Council in July 2018.


Performance Management Framework

The updated Performance Management Framework sets out how we will monitor progress against the Corporate Action Plan and also our key services.   It aims to reduce the burden on Officers of collecting performance statistics whilst also recognising the need to understand how well we are performing both against our priorities but also in our aim to deliver high quality services to Hertsmere residents.  


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