Backdating a benefit claim

‘Thinking that you may not be entitled to benefit’ or ‘not knowing that you could claim’ aren’t good reasons for backdating your claim.

Acceptable reasons why your claim is late include:

• You have been too ill or in hospital
• Bereavement
• You are unable to manage your financial affairs and no-one was available to help you
• You have not been given correct information from an official body or service, such as an advice centre.

You can ask for your Housing Benefit or Council Tax Support to be backdated when you apply. Send a covering letter to explain your circumstances in more detail and enclose supporting evidence, if there's not enough space to explain things on your application. If we need more information we will write to you to tell you what we need.

Once we’ve considered your request, we’ll let you know if your claim was successful.

If you claimed backdated Council Tax Support, any backdated support will be shown on your council tax bill.

If you claimed backdated Housing Benefit, any backdated benefit will be paid the same way as your housing benefit is paid.

If we cannot backdate your claim, we will explain the reasons why. If this is the case, you can appeal against our decision - for more information see Appeals for Housing Benefit and Council Tax Support.