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Planned system maintenance

Planning and Land Charges Public Access Systems will be upgraded on 25th and 26th February and will be unavailable for the duration of the upgrade.

Business Charter

As part of Creative Hertsmere a

has been produced. The purpose of the business charter is to establish a new working relationship between the council and local businesses in order to improve economic performance and prosperity across the borough.

Our commitment in the charter is to:

  • Champion and support local business
  • Deliver the highest quality of service for businesses and where possible ensure that the particular needs of individual businesses are understood and met
  • Provide value for money, especially within the current economic climate which requires an enterprising and agile approach to delivering public services
  • Analyse needs and seek the views of business to inform service planning
  • Monitor performance to embed a culture of continuous improvements
  • Work in partnership through a range of joint working arrangements
  • Deal with businesses honestly and with integrity
  • Establish an internal Business Champions Group to deal with issues raised by business and ensure that the Charter remains fit for purpose
  • Establish an external Economic Board to provide challenge to and direction for the Charter.

Hertsmere Connect

The council's new relationship with business will be facilitated through Hertsmere Connect, a new working arrangement between the council and the Chamber of Commerce that will be focused around a programme of local events and campaigns.