Important notice: Online Services Temporarily Unavailable

Our online forms and customer portal will be unavailable from 26 February due to year end processing. These services will be back on 3 March. If you need to make a claim for benefits, please email benefits@hertsmere.gov.uk with your details so we can record the date you intended to claim. We are sorry for the inconvenience and appreciate your patience.

Council Tax Banding

Each property is allocated into one of eight bands, A to H. Properties in band D will pay the basic charge and properties in other bands will be charged proportionately.

What band am I in?

The amount of your council tax bill will depend on the band your property has been placed in by the District Valuer. This band is based on the value of your home on 1 April 1991, when the valuations were carried out.

If you appeal against the banding of your property, you must still keep paying us the amount shown on your original bill until your appeal has been dealt with. If you don't, we will take action to recover any arrears that build up. If your appeal is successful, we will refund you any overpayment you have made.

Appealing a Council Tax Band

If you want to make an appeal this, please visit Valuation Office Agency

Tel: 03000 501501

Email: cteast@voa.gsi.gov.uk