Planned system maintenance

Planning and Land Charges Public Access Systems will be upgraded on 25th and 26th February and will be unavailable for the duration of the upgrade.

Severe Weather Emergency Protocol

We are activating our severe weather emergency protocol (SWEP) from midday on Thursday 1 January 2026, until midday on Monday 12 January because of the freezing temperatures forecast this week.

It means we will provide temporary accommodation for those who are rough sleeping in our borough. We routinely activate SWEP during bad weather to keep rough sleepers safe, as well as operate our No Second Night Out policy throughout the year.

We are currently actively engaging with all known rough sleepers in the borough.

If you, or someone you know requires assistance please call 0208 207 2277.