About Penalty Charge Notices

There are different levels of fine depending on the contravention.

Higher level penalty charge: £70 If paid within 14 days, this reduces to £35

Lower level penalty charge: £50 If paid within 14 days, this reduces to £25

If you do not pay and a Charge Certificate is issued, the fine increases by 50% to £105 and £75 respectively.

Do not ignore it otherwise it may cost you more. You need to either pay it, or contest it. Details of how to do this are on the back of the notice.

The PCN will show the details of the alleged contravention, the date, time and location.

If you feel it was wrongly issued, or that there are mitigating circumstances, you will need to challenge your Penalty Charge Notice Online

This may result in the PCN being cancelled, or your challenge being rejected. In either case you will be informed about your rights and what happens next.

If you wish to make a challenge, you should do this straight away (within 14-days). You will then still be able to pay at the reduced rate should your challenge be turned down. If your challenge is rejected, payment must be received within 14 days to pay at the reduced rate. This period is not extended because a challenge has been made.

PLEASE NOTE, if you provide an email contact address with your challenge, the Council will respond via email where possible.

• Online: Pay your penalty charge notice
• By telephone using a debit or credit card: 0300 456 0499

If you are experiencing a problem in making payment by the above options please contact Parking Services on 020 8207 7422.