Our website uses cookies to function. You can read our Privacy Policy here, by continuing to use this site you agree with our Privacy Policy cookies close button


Business Charter

Last Modified May 14, 2019

As part of Creative Hertsmere a business charter has been produced. The purpose of the business charter is to establish a new working relationship between the council and local businesses in order to improve economic performance and prosperity across the borough.

Our commitment in the charter is to...

  • Champion and support local business
  • Deliver the highest quality of service for businesses and where possible ensure that the particular needs of individual businesses are understood and met
  • Provide value for money, especially within the current economic climate which requires an enterprising and agile approach to delivering public services
  • Analyse needs and seek the views of business to inform service planning
  • Monitor performance to embed a culture of continuous improvements
  • Work in partnership through a range of joint working arrangements
  • Deal with businesses honestly and with integrity
  • Establish an internal Business Champions Group to deal with issues raised by business and ensure that the Charter remains fit for purpose
  • Establish an external Economic Board to provide challenge to and direction for the Charter
The council's new relationship with business will be facilitated through Hertsmere Connect, a new working arrangement  between the council and the Chamber of Commerce that will be focused around a programme of local events and campaigns.

Welcome to Hertsmere Borough Council’s website.