Hertsmere Community Safety Partnership (CSP) treats all reports of anti-social behaviour (ASB) seriously and aims to work in partnership to resolve or reduce ASB in Hertsmere. 

How do I report anti-social behaviour?

If you are experiencing ASB now and would like police attendance please call the police’s non-emergency number 101 or 999 in an emergency.

If you would like to tell us about the ASB that you are experiencing, but don’t want a police response please complete the online reporting form

Housing Association tenants should report incidents to their landlord, as they have a duty to manage ASB within its housing stock.

How do I report a crime?

You can report crime via the non-emergency number 101 or 999 in an emergency. An emergency is when there is a risk of injury to someone or a risk of serious damage to property, or you suspect a crime is in progress or there is a serious incident, which needs immediate police attendance. 

You can also report a crime online via the Hertfordshire Constabulary.  

How can I report crime anonymously? 

You can report crime anonymously to CrimeStoppers or by calling 0800 555 111. 

How can young people report crime anonymously?

If you are a young person, you can give information anonymously via Fearless and you can access non-judgemental information and advice about crime and criminality.

How do I contact my local ward Police Constable (PC) or police community support officer?  

Hertsmere Safer Neighbourhood Team’s (SNT) are part of Hertsmere CSP. They are made up of a team of Sergeants, Police Officers and PCSOs all dedicated to their neighbourhood to serve the community.

Your PCSOs are your first port of call if you have a problem where you live or are concerned about anti-social behaviour or criminal activity in your neighbourhood.

Your Neighbourhood Police Officers deal with issues that only those with full police powers can do, for example making arrests and stopping vehicles.

If you want to get in touch with an officer, please contact:

 

Find out more about your SNT priorities or community meetings/events In your area:

What is the Community Trigger?

The Community Trigger  is designed to give victims of anti-social behaviour (ASB) the right to request a review of their case and bring agencies together to take a joined up, problem solving approach to find a solution.  It is also called the ASB Case Review.

When can I activate the Community Trigger?

The Community Trigger can be used if you have complained to Hertsmere Borough Council, the police and/or a registered housing provider (social landlord) on 3 or more occasions about separate incidents in the past 6 months.

Each incident of ASB must have been reported within one month of it happening.

This is called the threshold. If the threshold is not met the case review will not occur. 

How do I activate the Community Trigger?

If you decide to activate the Community Trigger you will need to give the following details:

  • Date of each time you've complained
  • Details of where you complained (name, organisation and/or incident reference number)
  • Information about the ASB

Online form: https://www5.hertsmere.gov.uk/ufs321/ufsmain?formid=CS_COMMUNITY_TRIGGER_APPLICATION_V1_E

Word form: https://www.hertsmere.gov.uk/Documents/03-Community/Community-Safety/Community-Trigger-Application-Form-Word-538Kb.docx

Telephone: 020 8207 2277 please ask for the Community Safety Intervention Officer or Community Safety Manager

Email: community.trigger@hertsmere.gov.uk

Post: FAO Community Safety Intervention officer, Hertsmere Borough Council, Civic Offices, Elstree Way, Borehamwood, Hertfordshire,WD6 1WA

If you would like a hard copy of the form to be sent to you please contact us on the details above.

 

What can I expect?

Once you have activated the Community Trigger, agencies must decide whether or not the threshold is met. The threshold decision will be made within 14 working days. If the threshold is met, a case review will be undertaken by partner agencies. The group will review how the partnership has responded to the incidents reported, review actions already taken, and if necessary, make recommendations on how the problem can be resolved. This review will take place within 21 days of the decision being made. 

Each victim has the right to appeal the decisions made by the panel (regarding whether or not the threshold has been met - or with the decision made at the review stage). For Hertsmere Borough Council, appeals will be considered by the Community Safety Manager, Hertsmere Borough Council, where possible in conjunction with an independent representative from another Community Safety Partnership (CSP) in Hertfordshire. Appeals will be heard within 15 working days of the appeal being received. 

Victims will be represented throughout the process by the Community Safety Intervention Officer. You will be notified at each step of the process what is happening with your application.

 

Help with completing online forms 

If you don't have access to a computer, you can visit a library where you can use a self-service PC to complete your application. Staff are available to support you if you need it. 

If you are unsure whether the Community Trigger is right for you or need any help preparing your application please call 020 8207 2277 and ask for the Community Safety Intervention Officer or Community Safety Manager.

Community Trigger Statistics

There is a legal requirement to publish how many Community Triggers we have received. Our data is as follows:

2014-2015
Number of Community Trigger applications received: 1 
Number of applications that did not meet the threshold: 1
Number of case reviews held: 0
Number of ASB case reviews that resulted in recommendations being made: 0

2015-2016
Number of Community Trigger applications received: 1
Number of applications that did not meet the threshold: 0
Number of case reviews held: 1
Number of ASB case reviews that resulted in recommendations being made: 1

2016-2017
Number of Community Trigger applications received: 1
Number of applications that did not meet the threshold: 0
Number of case reviews held: 1 
Number of ASB case reviews that resulted in recommendations being held: 1

2017-2018
Number of Community Trigger applications received: 6
Number of applications that did not meet the threshold: 3
Number of case reviews held: 3
Number of ASB case reviews that resulted in recommendations being made: 3

2018-2019
Number of Community Trigger applications received: 4
Number of applications that did not meet the threshold: 3
Number of case reviews held: 1 
Number of ASB case reviews that resulted in recommendations being made: 1

2019-2020
Number of Community Trigger applications received: 9
Number of applications that did not meet the threshold: 5
Number of case reviews held: 4
Number of ASB case reviews that resulted in recommendations being made: 1

2020-2021
Number of Community Trigger applications received: 16
Number of applications that did not meet the threshold: 11
Number of case reviews held: 5
Number of ASB case reviews that resulted in recommendations being made: 0

2021-2022 (April 2021 - September 2021)
Number of Community Trigger applications received: 2
Number of applications that did not meet the threshold: 1
Number of case reviews held: 1
Number of ASB case reviews that resulted in recommendations being made: 1