Information for new applicants and licence holders

This page provides information for those currently working in the private hire and taxi industry or those who wish to start work as a driver or operator.

Licence holders and potential applicants should ensure that they are familiar with the Council's Policy.

Hertsmere Taxi Licensing Policy 2022-2027.

Policy setting out how we regulate licensed drivers, vehicles and operators,

The below is provided as a general guide. Current fees for licence applications can be found on this page: Licensing Fees - Private hire and Taxis.

Applying for a new licence

New applicants should read our guidance document.

Guidance for new applicants

This document provides advice for those wishing to apply for a licence.

You need two licences to work as a private hire or hackney carriage driver - one for you to be the driver and one for the vehicle you use. If you wish to work as a private hire driver you will also need to work for a licensed operator, or hold your own private hire operator licence.

The process can be time sensitive and new applicants are recommended to wait until they are licensed as a driver before seeking to licence a vehicle.

Details of the process for each of these applications are on the following links:

Existing licence holders

Licence conditions

The following conditions will be imposed on all licences granted by the council.

Private Hire driver conditions

Operator licence conditions

Hackney Carriage byelaws

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What you must tell us

  • You are required by your licence conditions to notify us when certain matters occur such as:
  • You are arrested, bailed, cautioned or convicted
  • You receive a driving endorsement
  • You change your name or address
  • There is a change in your medical health or fitness
  • Your vehicle is involved in an accident or is damaged
  • You have changed the colour of your vehicle or registration number
  • You have a new/updated document such as your driving licence or passport.