We value feedback and welcome your comments, complaints or compliments.

You should not use the customer feedback procedure to:

If you have a complaint we will:

  • deal with it quickly and fairly
  • tell you what is happening with it and do everything we can to help you
  • only reveal your identity to people who need to know it
  • explain our decision
  • use your complaint to review and improve the way we provide services.

You can make a comment, complaint or compliment by contacting us:

Your right to a council service will not be affected if you make a complaint.