Help shape Hertfordshire’s future – have your say on changes to local government

Our communities are in the best place to tell us what’s important to them, so your voice matters. Join us at our resident engagement event in Hertsmere on Monday 8 September from 6pm to 8pm at the Civic Offices, Elstree Way, Borehamwood, WD6 1WA.

Find out more and register your place

Comments, Complaints and Compliments FAQs

We welcome your feedback to help improve our service to you, whether you have a comment, a complaint or want to compliment us.

We have a set procedure to follow. Our frequently asked questions explain the common issues.

Frequently asked questions

View Council's Complaints Policy

You can also view our policy on the Management of Unreasonable Complaint Behaviour