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Vulnerable risk missing out on energy rebate

Last Modified June 09, 2022

Up to 9,700 households in Hertsmere could be missing out on their council tax energy rebate because they have not filled out a short online form.

Since April, we've paid out the £150 rebate to more than 14,000 eligible households in the borough, mainly to those who pay by direct debit. In order to process the payment to people who pay their council tax online, over the phone, at the post office or by PayPoint, the council set up a quick online application form at the end of April, so it can collect and verify bank details.

Households have until the end of this month to apply for the rebate if they have not already received it. If the rebate goes unclaimed, the £150 payment will instead be used to credit the council tax account for this financial year 2022/23.

Councillor Abhishek Sachdev, Portfolio Holder for Finance, said: “We understand the pressures on household budgets at the moment and that people are increasingly worried about their finances.

“We know there are some highly vulnerable people in our borough who need to receive this rebate, but haven’t gotten round to filling out the online form.

“It only takes a few minutes and all we need are your bank details, so we can verify the details are correct before we award the rebate.

“If you don't pay your council tax by direct debit and you haven't applied for the rebate yet, we would encourage you to fill out the form before the end of this month. Also, anybody who doesn't have access to a computer can contact us direct.

"We just really don’t want anybody who needs this money to miss out.”

The government’s Council Tax Energy Rebate was announced in February. Under the scheme, council tax payers who meet the eligibility criteria are paid £150 to help protect them from rising energy costs.

To be eligible, properties must be valued at council tax bands A to D, the property must be the main or sole residence of the council tax payer or occupant, and the property must be chargeable.

Owners of properties which are exempt from council tax are not entitled to the payment, except for properties occupied by students, under 18s, severely mentally impaired or those with a granny annexe.

To find out more and apply for your rebate go here or call our Customer Services team on 020 8207 2277.

Posted on Thursday 9th June 2022

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