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List of Services

Last Modified May 14, 2019
 

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Call for Sites and HELAA

Description
The Housing and Economic Land Availability Assessment (HELAA) is a technical study that provides an overview of the borough's housing and economic land supply. It is updated regularly and is used to inform our planning policies and choices on specific allocations of land to meet the borough's future development needs.

Camp Site Licence

Description
A page about applying for a licence for a camp site

Car parks within Hertsmere

Description
Car parks within Hertsmere

Caravan site licensing

Description
Caravans includes mobile homes and park homes and the types of site include permanent, touring and holiday.

CCTV

Description
Find out information about Closed Circuit Television (CCTV) in the borough

Cemeteries and War Memorials

Description
Find out about Cemeteries and War Memorials in Hertsmere

Chance to apply for Older People's Day funding

Description
Find out about the grants we are offering to help mark Older People's Day and Silver Sunday.

Change of Circumstances

Description
Details about reporting a change in circumstances when you are in receipt of Housing / Council Tax Benefit.

Change of sort code

Description
Information on our change of Sort Code

Changes to the Benefit system

Description
Access information on changes to the Benefit system

Changing the text size

Description
How to change the text size on different browsers.

Christmas and New Year opening hours

Description
Christmas and New Year opening hours

Christmas recycling and waste

Description
A guide to waste and recycling over the festive period, including changes to collections and FAQs.

Churchyards and other Cemeteries

Description
Find out information on closed churchyards and other cemeteries in Hertsmere

Civic Awards 2020

Description
Information about our Civic Award, which take place every year.

Climate Emergency declared

Description
A motion declaring a climate emergency and pledging to ensure Hertsmere Borough Council achieves net-zero carbon emissions no later than 2050 has been endorsed by all 39 members.

Clinical waste

Description
Find out about the collection of needles/syringes and other infectious waste

Collections and calendar

Description
Your collections explained, when collections take place and which items go in which bins.

Coming together for Otago in Potters Bar

Description
An exercise class in Potters Bar run in partnership with Hertsmere Borough Council is making a difference to the health and wellbeing of older people.

Comment on a planning application

Description
Information on how to comment, object or support a planning application.

Comments, Complaints and Compliments

Description
How to make a comment, complaint or compliment.

Comments, Complaints and Compliments FAQs

Description
Questions and queries about the council comments, complaints and compliments procedure.

Commercial clinical waste

Description
Get a quote for a clinical waste collection from a business property.

Commercial parking permit

Description
Information about dispensations for trades people

Commercial recycling

Description
Recycling collections are available to all of our existing trade waste customers.

Commercial services offered by engineering services

Description
Engineering Services commercial activities.

Commercial waste - collections and bins

Description
Find out about our commercial waste collections, which provide a waste collection service for business/trade premises.

Commercial Waste and Recycling

Description
Information about commercial waste collections, including clinical waste, collections and bins, recycling and hazardous waste.

Commissioning Services / Partnership Agreements

Description
Partnership agreements commissioned organisations

Committees and meetings

Description
Find out about our committees and meetings, as well as information about how to ask a question, attend and make representations.

Community

Description
On this page you will find out about your area, community information, community partnerships, community safety, funerals, legal advice and preparing for emergencies.

Community and events

Description
Find out about Community and events in Hertsmere

Community Centres and Facilities

Description
Information about community centres in Hertsmere

Community Grants

Description
Information about community grants and how to apply

Community Information

Description
Find out about community centres and facilities within Hertsmere, community grants and how to apply, census information and receiving Meals on Wheels.

Community Infrastructure Fund (CIF)

Description
The Community Infrastructure Fund (CIF) is a pool which we have collected from a levy on developers of new homes and other properties for improving local facilities and services. In recent years, the fund has been growing and we're looking at innovative ways the money could be used.

Community Infrastructure Levy (CIL)

Description
Find out about the Community Infrastructure Levy (CIL), the process, charges in Hertsmere, with links to forms and further information.

Community Right To Bid

Description
Information on Community Right to Bid, which aims to devolve power to local communities.

Community Safety

Description
Find out about Alcohol Free Zones in Hertsmere, CCTV within the borough, the work of our Community Safety Partnership, domestic abuse and how to report it, reporting a crime or anti-social behaviour, and crime reducing schemes.

Community Safety Awareness Sessions for parents

Description
Press release about an awareness session for parents about the dangers of knife crime, gangs and county lines.

Community Strategy

Description
Hertsmere Together's Community Strategy is a framework which enables local organisations to work together to address the issues that are most important in our community.

Community Toilet Scheme

Description
Community toilets in Hertsmere

Commuter parking permit

Description
Find out about commuter parking permits, including applying for a permit and how much they cost.

Conservation areas in Hertsmere

Description
A conservation area is 'an area of special architectural or historic interest, the character of which it is desirable to preserve or enhance'. Hertsmere currently has 16 conservation areas.

Constitution

Description
Information about Hertsmere Borough Council's Constitution

Consultation with local residents about proposed parking charges in Bushey

Description
Press release about proposed changes to parking in Bushey village.

Contact Us

Description
You can get in touch with us in a number of ways.

Contaminated land

Description
Information about contaminated land

Cooling tower notification

Description
Information about cooling towers and how to register one.

Corporate Communications

Description
Find out about the work of the Corporate Communications team, read our press releases, Hertsmere News, our social media accounts and how to contact us.

Corporate Enforcement Policy (PDF)

Description
Corporate Enforcement Policy - November 2008

Corporate Plan

Description
Hertsmere Borough Council's Corporate Plan 2017-2020

Could this be yours?

Description
Information on our flytipping campaign - could this be yours?

Council meetings: dates, agendas and minutes

Description
Information about committee meetings, including dates, membership, agendas and minutes.

Council property and assets

Description
Information about the property we own and our assets

Council rules & regulations

Description
Find out about our constitution, governance practice and internal audit provision.

Council spending over £500

Description
Every month we publish all the invoices we have paid which are over £500.

Council spending over £500 for 2012/13

Description
Every month we publish all the invoices we have paid which are over £500. Find out about council spending in 2012/13.

Council spending over £500 for 2013/14

Description
Every month we publish all the invoices we have paid which are over £500. Find out about council spending in 2013/14

Council spending over £500 for 2014/15

Description
Every month we publish all the invoices we have paid which are over £500. Find out about council spending in 2014/15.

Council spending over £500 for 2015/16

Description
Every month we publish all the invoices we have paid which are over £500. Find out about council spending in 2015/16.

Council spending over £500 for 2016/17

Description
Every month we publish all the invoices we have paid which are over £500. Find out about council spending in 2016/17.

Council spending over £500 for 2017/18

Description
Every month we publish all the invoices we have paid which are over £500. Find out about council spending in 2017/18.

Council tax

Description
Accessing your account online, council tax banding, charges, discounts and reductions, exemptions and how to pay.

Council tax - accessing your accounts online

Description
Make individual council tax account or benefit enquiries quickly and easily online.

Council tax - banding

Description
Details of the bandings for council tax

Council tax - charges

Description
Find out details of the council tax charges for Hertsmere.

Council Tax - Discounts and Council Tax Support

Description
Details of council tax discounts, disregards and council tax support

Council tax - downloadable forms

Description
This is a list of the downloadable forms available for council tax

Council tax - exemptions

Description
Details of the different council tax exemptions available

Council tax - fair processing notice

Description
How Hertsmere will use your information

Council tax - how to pay Hertsmere

Description
Information on how to pay your Hertsmere council tax

Council tax - what happens if I don't pay?

Description
Information on the actions taken if you do not keep up with your council tax instalments

Council tax - what is it and how is it spent?

Description
An explanation of council tax and where the money on your bill goes

Council Tax Support Consultation

Description
Introduction to changes to Council Tax Support

Council Tax Support Consultation - have your say

Description
Deatils of the new Council Tax Support scheme and consultation questions

Councillor Kumail Jaffer resigns

Description
Kumail Jaffer, who was a councillor for Borehamwood Kenilworth ward, has resigned.

Councillors and councils

Description
Information about councillors, Hertsmere's Mayor, local MPs and MEPs, parish and town councils

Councillors' conduct and standards of behaviour

Description
Information about the Councillor Code of Conduct and how to make a complaint about a ward, town or parish councillor

Council-owned garages

Description
Details of our garages in the borough, how to rent them and what they cost.

Council-owned property to let

Description
Information on council-owned commercial properties to let in Hertsmere.

Counter Terrorism

Description
Read information and advice about Counter Terrorism and the PREVENT strategy.

Creative Hertfordshire

Description
External website to Creative Hertfordshire

Crossroads

Description
External website to Crossroads care

Current and Recent Projects

Description
Information on our current park projects and recently carried out improvements

Current Local Plan

Description
Current Local Plan

Customer Services

Description
Customer Service introduction, where to find us, customer service strategy document
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